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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Justin Klinglesmith

August 20, 2025

5  out of  5
rating by Justin Klinglesmith
"Alex with my local state farm agency was so amazing! She helped me very efficiently, was thorough, cared about my needs and was so friendly. Oh yea, and she saved me over $100.00 a month !!"
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Debrah Reith

August 5, 2025

5  out of  5
rating by Debrah Reith
"We had a wonderful agent who worked with us and brought savings to us on our home and auto insurance. We would recommend them highly if you need professional and friendly service and savings too!"
We responded:
"Thank you so much for your kind review! We are happy to hear you had an excellent experience with our team, and we are honored to have your back when it comes to your insurance needs! "
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Deanna Jones

July 28, 2025

5  out of  5
rating by Deanna Jones
"He was very patient and answered all my questions. Was able to get me on the right policy."
We responded:
"Thank you so much for your 5 star review! We are happy to hear that our team answered all your questions and made you feel comfortable! We are honored to have your back when it comes to your insurance needs! "
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Leroy White

July 28, 2025

5  out of  5
rating by Leroy White
"Great and Friendly customer service representative. Thank 😊"
We responded:
"Thank you so much for your kind 5 star review! We are happy to hear that you had a great experience with our team! We are honored to have your back when it comes to your insurance needs! "
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Prince Varma

July 23, 2025

5  out of  5
rating by Prince Varma
"I recently worked with Christina Phipps an agent at Ben Eades State Farm insurance. It was a great experience, Christina answered our questions and was able to not only provide a great price for our coverage but helped us ensure we picked the right coverage for our needs. Super helpful and super nice person. Highly recommend her and the team at Ben Eades."
We responded:
"Thank you so much for your kind 5 star review! We are delighted to know that you had a great experience with our team, and that Christina was able to help you with your insurance needs! We are honored to have your back, and please be sure to let us know if you have any other questions arise! "
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Kent&Beth Edwards

July 19, 2025

5  out of  5
rating by Kent&Beth Edwards
"Ben's team provided superior customer service. They are so friendly and easy to talk to. After several questions in getting to know us, they found out our needs and expectations. An insurance Home & Auto Bundle was tailored to us and I was quoted a great price. Beth and I are now happy to be protected by State Farm. We highly recommend!"
We responded:
"Thank you so much for your kind 5 star review! We are happy to know our team provided excellent service, and that they got you the coverage your family needed! We are honored to have your back when it comes to your insurance needs! "
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Steve

July 12, 2025

5  out of  5
rating by Steve
"Very good experience working with Nick. Looking for home and auto insurance, rates were going up large amounts yearly with previous insurance company. Contacted Ben Eades State Farm insurance and Nick came through!!"
We responded:
"Thanks for your kind review! We are happy to hear that you had a positive experience with our team! We are honored to have your back when it comes to your insurance needs! "
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Scott Thiel

July 9, 2025

5  out of  5
rating by Scott Thiel
"We had a fairly complex need for our insurance and Alex was on top of it the entire time. She shared what it all meant in a way that was easy to understand and made some last minute adjustments on the fly. Definitely recommend both Alex and Ben for insurance needs!"
We responded:
"Thanks so much for your 5 star review! We are so happy to hear that our team was able to assist you in your time of need! We are honored to have your back when it comes to your insurance needs! "
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Thea C.

July 9, 2025

5  out of  5
rating by Thea C.
"I researched local insurance agents for a couple of months. I knew that I needed insurance that delivered more coverage at a cheaper rate and I found it at Ben Eades State Farm in Fortville with agent Christina Phipps. Christina has been responsive to my many questions in a very timely manner. In a world where a live person is never available and a mediocre job performance is acceptable, it was refreshing to find someone who answers every call personally, responds to every email quickly and does an excellent job at meeting her clients needs. I am looking forward to my refund from my old insurance company and look forward to working with Christina for all of my future insurance needs."
We responded:
"Thank you so much for your kind 5 star review! We are happy to hear that you had a positive experience with our team, and we are honored to have your back when it comes to your insurance needs! "
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Brenda Ankney

July 2, 2025

5  out of  5
rating by Brenda Ankney
"She was very efficient and helpful. Their pricing was better than everyone else."
We responded:
"Thanks so much for your kind review! We are happy to have your back when it comes to your insurance needs! "
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Jake Swain

July 1, 2025

5  out of  5
rating by Jake Swain
"Alex at State Farm was a pleasure to work with. She was prompt with getting me set up with quotes, and thorough in her descriptions of coverage. She helped me get what I needed, and within my budget; and all squared away in 24 hours (which would have been faster if I hadn't called on the last day of June) Highly recommended, thanks for your assistance!"
We responded:
"Thank you for taking the time to leave your 5-star review! We are glad you chose our office for you insurance needs and glad you had a great experience with Alex, if there is anything we can help with please let us know! "
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Live Life

July 1, 2025

5  out of  5
rating by Live Life
"Ben has always been a great AGENT.. he does not mind explaining anything and spends time making sure everything is A okay before he makes any changes. Also I MUST compliment ASH..she's a keeper and a beautiful soul, glad you took her onboard BEN.. as always well wishes and have a wonderful day.."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Everett Easterday

June 9, 2025

5  out of  5
rating by Everett Easterday
"I had a great experience with State Farm office. People talk very good with me. Explained everything. Much cheaper insurance than I had before so far very satisfied."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Troy McCutcheon

May 22, 2025

1  out of  5
rating by Troy McCutcheon
"The worst COMPANY EVER to hope they have you covered when you need them. I filed a claim after being robbed while out of town. Filed my claim and even after 8 hours of deposition with a attorney for State Farms and waiting 15 months and having all the sheriff reports and everything they wanted even 2 years of back taxes and income just to prove I was even making that kind of money which I gave them. EVERYTHING they asked for and using an attorney to handle my paperwork CORRECTLY just in case I don’t do the correct paperwork. DENIED!!!! That’s just not RIGHT. I PAID my bills with them and still nothing. I could not afford the atty bill since I had no idea of what else they could possibly want from me since I did what was asked. They stole 35k. From me which was all my tools that I make a living using. I am a HVAC SERVICE TECH. 30 years. They took it ALL !!!!! So if you are dumb enough to take a chance like that give them a call. Or you can pay me your premiums and you will get the same results. NO MONEY!! First of all I wouldn’t take your money if was not able to pay you what you had insured. Not the case with them. Good luck."
We responded:
"I am sorry to hear about your experience, but I do not see you as someone who is associated with my office. I would recommend calling State Farm at 309-766-2311 to share your experience."
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Lona White

April 29, 2025

5  out of  5
rating by Lona White
"Was over to a friend's house and Ben was from State Farm and I needed renters insurance. I know the reputation of State Farm and decided to stay with SF rather than go with another company. The person was very helpful answering my questions, took my in itial payment over phone and sent my receipt and policy to my email upon receiving policy thru mail. Very professional and I will refer others to State Farm. Thank you for great customer serboce"
We responded:
"Thank you so much for your kind review! We are so happy to hear that our team provided excellent service! We are honored to have your back when it comes to your insurance needs! If you ever have any questions, don’t hesitate to reach out! "
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Hazel Goble

April 12, 2025

5  out of  5
rating by Hazel Goble
"I had an amazing experience working with Alex! They were extremely helpful and incredibly thorough in finding every possible discount that could be applied to my coverage. I really appreciated how quick Alex was to respond to all of my messages—no matter what questions I had, they were always right there with the answers. What made it even better was that I could handle the entire process via text, which made everything super convenient and efficient. I never missed a beat! Highly recommend working with Alex if you want someone who’s responsive, detail-oriented, and truly looking out for your best interests."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Rita Bennett

March 28, 2025

5  out of  5
rating by Rita Bennett
"All of the agents at this State Farm office deserve 5 stars! Everyone is familiar with our account and assist us right away! In our 50+ years of driving we have finally found the very best group! They have our Home Owners policy business now , as well! The cash they saved us on both policies, puts them over the top! Thank you very much to our #1 team!!!"
We responded:
"Thank you so much for your kind review! We are so happy to hear that you are having a great experience with our team! We are honored to have your back when it comes to your insurance needs! "
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Tracy Callender

March 19, 2025

5  out of  5
rating by Tracy Callender
"Staff is friendly and very helpful, no matter how many times I call or how many questions I have."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Bob Hayworth

March 18, 2025

5  out of  5
rating by Bob Hayworth
"Great and wonderful people helping me getting insurance"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Misty Rife

February 28, 2025

5  out of  5
rating by Misty Rife
"I have my life insurance through them and they are fantastic!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Bessie Banks

February 14, 2025

5  out of  5
rating by Bessie Banks
"I want to express what a great experience I had with Ben Eades State Farm Agency. When looking for a quote for auto and home coverage, Christina contacted me immediately. Comparable quotes were already prepared and sent to me for review. While six agents reached out to me none had prepared quotes ahead of time. After reviewing other offers from competitors and discussing the coverage details from StateFarm, I decided to accept the offers from State Farm. I am so glad I did and was able to maintain great coverage at less cost. Christina was also wonderful to work with."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Dustin Hackleman

January 30, 2025

5  out of  5
rating by Dustin Hackleman
"As I was shopping around for insurance, I was impressed that someone actually answered the phone! Alex immediately inquired to my needs & offered up service, education, & options that fit our family's needs. Very happy with my experience!"
We responded:
"Thank you for the 5 star review, Dustin! We are so happy to hear that you had a great experience with our team, and that Alex was able to help you find the right coverage for your family! Thanks for trusting us with your insurance needs! "
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Heather Baumgartner

January 28, 2025

5  out of  5
rating by Heather Baumgartner
"Great place and friendly people."
We responded:
"Thank you for the 5 star review, Heather! We are so happy to hear that you had a great experience with our team! Thanks for trusting us with your insurance needs! "
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Nick Martin

January 28, 2025

5  out of  5
rating by Nick Martin
"Ben and his team are a pleasure to work with!"
We responded:
"Thank you for the 5 star review, Nick! We are so happy to hear that you had a great experience with our team! Thanks for trusting us with your insurance needs! "
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CJ Epperson

December 4, 2024

5  out of  5
rating by CJ Epperson
"Very efficient! I asked for an estimate/quote. Received it a couple of hours later. They explained everything in detail. Patiently answered all of my questions. Was very pleased. Needless to say, this is our new insurance company for both cars and the house."
We responded:
"Thank you so much for your kind review! We are so happy to hear that our team provided excellent service! Thank you for trusting us with your insurance needs! We have your back! "