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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joe Len

Joe Len

November 6, 2024

5  out of  5
rating by Joe Len
"I can’t say enough good things about Ben and his team at State Farm. They’re friendly, knowledgeable, and truly make you feel valued as a customer. Unlike other agents, you can tell they’re not just trying to make a sale – they’re genuinely focused on helping you find the best options. If you're looking for insurance with a team that actually cares about your needs and peace of mind, I highly recommend them!"
We responded:
"Thank you so much for your kind review! We love to hear when our customers are having a great experience getting the coverage they need! We are happy to have your back for all your insurance needs! "
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Kris Bigelow

October 29, 2024

5  out of  5
rating by Kris Bigelow
"Ben has been a wonderful agency to deal with, gets back with me immediately and then great follow up! Notifying me when there are changes coming up. Have never had a problem with them! Recommend highly"
We responded:
"Thank you so much for your kind review, Kris! We are always happy to hear that our team is providing excellent service for our customers! Thanks for letting us have your back when it comes to your insurance needs! "
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Barbara Birnbaum

October 15, 2024

4  out of  5
rating by Barbara Birnbaum
"Quick response from agent. Lower cost than previous agency."
We responded:
"Thank you for your review! We are happy to hear we could get you some great coverage at an even better price! Thanks for trusting us with your insurance needs, Barbara! We have your back! "
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Megan Long

September 24, 2024

5  out of  5
rating by Megan Long
"Easy to work with and didn’t mind all my questions!! Would def recommend!!"
We responded:
"Thanks for the review, Megan! We are always happy to answer all of our customers questions! Our goal is to always make sure you know that you are properly protected! We are proud to have your back when it comes to your insurance needs! "
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Robert Ingermann

September 24, 2024

5  out of  5
rating by Robert Ingermann
"Great customer service"
We responded:
"Thanks so much for the review, Robert! We were happy to assist you! We are proud to have your back when it comes to your insurance needs! "
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Shelia Williams

September 19, 2024

5  out of  5
rating by Shelia Williams
"Great service:)."
We responded:
"Thank you for the review, Shelia! We are so happy to hear that you had a good experience with our team! We are proud to have your back when it comes to your insurance needs! "
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Ash Williams

September 18, 2024

5  out of  5
rating by Ash Williams
"Easiest process I ever had getting insurance!"
We responded:
"Thanks for the review, Ash! We are always happy to hear that our customers had a good experience with our team! We have your back! "
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kingglitcher100

September 13, 2024

5  out of  5
rating by kingglitcher100
"Really easy to work with"
We responded:
"Thanks so much for the review! We are happy to have your back for all of your insurance needs! "
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Teresa

August 22, 2024

5  out of  5
rating by Teresa
"They seem very thorough and efficient taking care of me ASAP thank you Ben and Alex"
We responded:
"Thank you, Teresa! So glad we could help! Thank you for trusting us with your insurance needs! "
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Jayram Mavani

August 22, 2024

5  out of  5
rating by Jayram Mavani
"best service nice people good service we really appreciate"
We responded:
"Thank you so much for the review, and we are happy to hear that you have had a great experience with our team! We have your back when it comes to your insurance needs! "
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Michael Peck

August 16, 2024

5  out of  5
rating by Michael Peck
"Alex and Ben at State Farm are helpful and communicative. They're very easy to work with and found me a great rate and modified my policy on the fly when things changed. Would recommend."
We responded:
"Thank you, Michael! We are so glad to hear you had a good experience, and we always love hearing when a team member is providing excellent service! Thank you for trusting us to put together a protection plan for you! "
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Waldo Puig

August 15, 2024

5  out of  5
rating by Waldo Puig
"Best company ever"
We responded:
"Thank you, Waldo! We are honored to have your back when it comes to your insurance needs!"
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Jeremy Bryant

June 20, 2024

5  out of  5
rating by Jeremy Bryant
"I was looking through my insurance and our previous carrier went up $60 per month on auto. Played the phone game with them and nothing. I called around and got several quotes. I spoke with Alex Jones who was able to save my wife and I not only on our car insurance, but also our home insurance. Nearly $400/year on home and $400/year on auto. Alex was very helpful, informative and personable. I did not once feel pressured to make the switch even when I said I wanted to wait a month before switching. I would recommended giving Alex at Ben Eades a call."
We responded:
"Thank you for your review, Jeremy! We are so glad Alex was able to help get you better coverage AND save you money! That’s the best combination! We look forward to continuing to serve you well! :) "
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RaeAnna Leever

April 24, 2024

5  out of  5
rating by RaeAnna Leever
"We switched to State Farm for all our insurance needs. Alex Jones took care of everything quickly. We highly recommend her if you're wanting the best coverage and cost!"
We responded:
"Thank you, RaeAnna! We are so glad to hear you had a good experience, and we always love hearing when a team member is providing excellent service! Thank you for trusting us to put together a protection plan for you!"
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Melanie Cooksey

April 18, 2024

5  out of  5
rating by Melanie Cooksey
"ALEX was helpful, knowledgeable and saved me lots of $$!"
We responded:
"Thank you so much for your review, Melanie!!! We are so glad you had a great experience! We look forward to keeping it that way and serving you well! "
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Arturo A. C.

March 7, 2024

5  out of  5
rating by Arturo A. C.
"It been a great pleasure so far, I’m happy and satisfied with service. They answer email and return calls with in minutes, I got a decent quote and I’m happy I choose them for my car insurance policy."
We responded:
"Thank you for your review, Arturo! We do our best to take care of our customers in a timely and effective manner!! "
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Chelsey Head

February 7, 2024

5  out of  5
rating by Chelsey Head
"Alex is amazing! Very responsive and so helpful! Glad to have her❤️"
We responded:
"Thank you for sharing your experience, Chelsey! We’re so glad you’ve had a great experience! We are looking forward to continuing to serve you! :) "
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ICE receiving

February 6, 2024

5  out of  5
rating by ICE receiving
"Alex is the best!!"
We responded:
"Thank you so much for your review! We appreciate you sharing your experience & we are so glad Alex was so helpful!! "
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Sheriff Khan

February 1, 2024

5  out of  5
rating by Sheriff Khan
"Great customer service and very helping!!"
We responded:
"Hi, Sheriff! Thanks for your review! We’re so glad you had a great experience and our team was able to help you! "
Profile photo of Kelin Duncalf

Kelin Duncalf

January 18, 2024

5  out of  5
rating by Kelin Duncalf
"Alex was an AMAZING help to me getting set up with my current plan. I had been shopping around online and she reached out with a super affordable quote that fit my needs and was kind enough to email it over (as I’m not a phone call person) Everything was very seamless and she answered all my questions so quickly. It barely felt like I had to do anything at all which is so rare when it comes to this sort of thing! Definitely recommend Ben’s office but her specifically because of how great she is to work with."
We responded:
"Wow! Thanks for such a raving review, Kelin! Our office strives to create an experience just like this for our customers, so it’s awesome to read that you had such an excellent experience! We’re glad to have you as a part of the Ben Eades State Farm family!! "
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Tom Gooding

January 18, 2024

5  out of  5
rating by Tom Gooding
"Alex, at the Ben Eades State Farm Agency was extremely professional, very friendly and was very prompt at preparing and delivering my car and home insurance estimates.. and, she delivered policy premiums that were slightly less expensive than I was currently using. The whole procedure only lasted 10 or 15 minutes and I was able to close the deal!"
We responded:
"Thank you for your review, Thomas! We know Alex took great care in making sure she worked up the perfect protection plan for you! We’re so glad you had a pleasant experience working with her and are even more excited to know you are properly protected!! :) "
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Sarwan Pannu

January 18, 2024

5  out of  5
rating by Sarwan Pannu
"I was completely impressed with their professionalism and customer service .. Ben’s whole staff is very polite . specially thanks to Alex jones she works with customers like a family ✌🏻"
We responded:
"Hi, Sarwan! Thank you for this review! We are so glad to have you and your family join the Ben Eades State Farm family!!! We are so appreciative of your trust in us to protect you and your loved ones! "
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Brandy Thomas

December 13, 2023

5  out of  5
rating by Brandy Thomas
"I always kept my old insurance because I thought it would be a hassle to switch company’s….nope! Alex took great care of me and she made the transition super easy and painless. She answered all my questions thoroughly, got me the coverage I wanted, and was super friendly. Best of all…I saved money! I am talking a significant amount of money! Also, Ben is a great guy whom I absolutely trust to be honest and transparent with my insurance. Don’t wait, make the switch today."
We responded:
"Hi, Brandy! Thank you so much for your review! It is our main goal to help customers understand their coverage and be properly protected! We are so glad Alex was able to do that for you, make it easy, and save you money!! Woohoo! Thank you for trusting us! "
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Carol Hendrix

November 29, 2023

5  out of  5
rating by Carol Hendrix
"Thank you so much Alex for helping with our insurance on multi policies saved us huge on premiums."
We responded:
"Thanks for your review, Carol! We’re so glad we were able to help make sure you have proper coverages and save you money!! That’s amazing!!"
Profile photo of Jay Sinclair

Jay Sinclair

November 21, 2023

5  out of  5
rating by Jay Sinclair
"Thank you for the save (over $1,000, in just the homeowners)! Highly recommend. Alex Jones was amazing!"
We responded:
"Thanks, Jay! That’s awesome news!!! So glad Alex was able to put together a protection plan for you! :) "